This Refund Policy applies to all services provided by Pillar Studio ("Pillar Studio", "we", "our", or "us"). By purchasing any service from pillarstudio.com.au, you agree to this Refund Policy.
This policy is strict and applies without exception unless required by Australian Consumer Law.
All payments made to Pillar Studio are final and non-refundable.
By completing payment, you acknowledge and agree that:
No refunds will be issued after payment is completed.
Upon successful payment:
Because resources are allocated upon purchase, no refunds are permitted under any circumstances after payment is made.
This includes, but is not limited to:
Payments made toward Custom or Enterprise services are non-refundable.
This includes:
Once payment is made, no refunds will be issued under any circumstances except where required by law.
Service delivery includes any of the following actions:
Once any service delivery activity occurs, refunds are strictly prohibited.
By completing payment, you agree not to initiate a chargeback or payment dispute without first contacting Pillar Studio.
If a chargeback is initiated, Pillar Studio reserves the right to provide the following evidence:
Chargebacks initiated in violation of this policy may be considered fraudulent.
Pillar Studio provides website design services only.
We do not guarantee:
No refunds will be issued based on business performance.
You are responsible for:
Failure to provide required information does not qualify for a refund.
This policy does not exclude any rights you may have under Australian Consumer Law that cannot legally be excluded.
Where required by law, remedies will be provided in accordance with applicable legislation.
By completing payment through pillarstudio.com.au or Stripe, you acknowledge that:
If you have any questions about this Refund Policy, you can contact us at:
Pillar Studio
hello@pillarstudio.com.au
https://pillarstudio.com.au